The First Value in the Dropdown
Early in my career, working as a UX engineer, I noticed something that initially felt insignificant. In a form asking for date of birth, the year field was implemented as a dropdown. The default value was set to 1980.
Every user, regardless of age, would begin there. Anyone born before or after would scroll upward or downward to reach their actual year. The farther they were from 1980, the more effort correction required.
There was nothing ideological about the choice. No persuasion. No intent to influence. Most likely, 1980 sat roughly in the middle of an expected range and was selected for convenience. But by being first, it quietly established a baseline. It defined what the system treated as normal.
The default did not prevent anyone from entering their real birth year. It simply made deviation slightly more costly. That cost was small—almost negligible—but it was asymmetric. Being close to the default required little work. Being far from it required more.
What struck me was that this assumption would never be noticed by most users. The interface did not announce it. There was no label saying "this is the expected age." And yet the system clearly had one.
The original decision that set the baseline is often forgotten, but the baseline remains. And once it does, it begins to feel less like an assumption and more like reality.